South Puget Sound Property Management with a Difference
Since 1988 Todd Monohon has owned and managed rental properties. For a short while, he had other property management companies take care of some of his properties. It is out of this experience that Olympic Rental & Landlord Services grew. It is Todd’s commitment to create and run a dynamic people-oriented company that goes well beyond the basics of property management in all aspects of service. Our team is living that vision now.
THE KEY PRINCIPLES
Our Team believes strongly in four key principles of successful property management:
1. Relationships are the Key to Opening Doors
Yes, being a property manager is about keeping properties fully leased and well maintained and about keeping accurate books and leases current, but in reality, it is about relationships. By creating partnerships with all parties involved we create a team to “manage” the property – providing:
- Freedom for owners from daily management – opening doors to life.
- 24/7 service for tenants – opening doors to homes.
- Strategic property selection for businesses- opening doors to success.
- Prompt communication with & payment to vendors – opening doors to quality service.
2. Act now – plan for the Long-Term
Only people who know how to “get it done” work with and for Olympic Rental & Landlord Services. Efficient use of time, prompt decision-making, outstanding communications and “can do” attitudes are required of our property managers, maintenance and vendors. This means better value for property owners, better service for tenants and profitable relationships for vendors and trades-people. However, in every case it is not just about the short term. Every job is completed with an eye to the long-term. Let’s do it right the first time and plan on how this will affect us in the long run. Sometimes this means spending more now.
3. Community Involvement
We all live, work and play in the South Sound – Lacey, Olympia, Tumwater, Yelm, DuPont, University Place, Tacoma and everywhere in between. Why wouldn’t we want to make the entire community a better place? By volunteering in service organizations, donating to charitable causes and participating in professional organizations it becomes increasingly easier to get things done when it comes to one’s own business. Literally knowing and networking with thousands of people in the South Sound allows our team to do a better job. This means fewer vacancies, better maintenance and higher quality service. Click here to see organizations that we support.
4. Professional Development
Continually learning and improving is a way of life in our company. Our property managers, accountants, office personnel and maintenance team are all involved in professional development opportunities each year. Most importantly we learn from each other due to our team-based model. For instance, our licensed property managers are all members of the National Association of Residential Property Managers (NARPM) and regularly attend the regional speaker lunches and conferences. Every one of our property managers has been an officer either in the Southwest Washington Chapter (with members from Thurston, Lewis, Grays Harbor, Pacific and Mason Counties), and or the Pierce County Chapter. All have attended national and regional leadership training and some also volunteer on the State and National Level.